> ## Documentation Index
> Fetch the complete documentation index at: https://botpress.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Display proactive bubble

Proactive bubble

You can display a proactive message bubble that encourages users to open Webchat.

> [!TIP]
>
> The proactive bubble is just a Webchat UI element—it doesn't count towards any message quotas and isn't associated with any conversation.

> [!NOTE]
>
> You will need:
>
> * A [Plus plan](https://botpress.com/pricing) or higher
> * A bot that uses a toggle (either the default chat bubble or a [custom toggle](https://botpress.com/docs/webchat/interact/use-custom-toggle.md)). The proactive bubble won't work if you're [embedding Webchat in an element](https://botpress.com/docs/webchat/get-started/embedding-webchat)
> * A website with an [embedded bot](https://botpress.com/docs/webchat/get-started/quick-start.md)

## Setup

1. From your Dashboard, go to your bot's [Webchat configuration settings.](https://botpress.com/docs/webchat/get-started/configure-your-webchat.md)
2. Under **Proactive Message Bubble**, select **Enable**.

## Configuration

After enabling the message bubble, you can configure it using the following settings:

### Proactive message

The proactive message to display to the user.

Defaults to `Hi! 👋 Need help?`

### Trigger type

The event that triggers the proactive bubble:

* **After Delay**: The message will appear after a fixed delay from page load
* **After User Idle**: The message will appear after a fixed delay of user inactivity

> [!NOTE]
>
> If the user interacts with the proactive bubble, it won't re-appear again after the same delay.

### Delay time

The time (in seconds) before the proactive bubble appears.


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