Conversation variables let you store and reuse information within the scope of a single conversation.

This makes them great for storing information that’s only relevant to the current conversation, but that you need to access in multiple Workflows. For example:

  • Items in a virtual shopping cart
  • Conversation-specific preferences
  • A checklist to track the completion of sub-Workflows

Information stored in conversation variables is deleted when the current conversation is over. If you need a variable to persist across multiple conversations, use a different variable scope.

Need help getting started with variables? Check out our introduction to variables.

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Read a conversation variable

You can use {{conversation.variablename}} or @conversation.variablename to read a conversation variable. For example, in a Text Card: