You can manually open, close, or toggle the Webchat window using JavaScript methods.

If you want to open/close your Webchat at a certain point in your Workflow, you can use the built-in Webchat cards.

You will need:

  • A website with an embedded bot
  • Basic familiarity with JavaScript

Open Webchat

To manually open Webchat:

window.botpress.open()

Close Webchat

To manually close Webchat:

window.botpress.close()

Toggle Webchat

To manually toggle Webchat:

window.botpress.toggle()

This opens Webchat if it’s closed, or closes Webchat if it’s open.